My brother was recently “helping” my parents repaint the outside of their house. He got about halfway through, when my dad came outside and saw the patchy job that my dear brother had done. He grabbed a paintbrush and got to work himself (as my brother chuckled sheepishly). Sometimes, it’s nice when other people take over. This is especially true for your brand’s social media accounts.
While inviting somebody to take over your Snapchat account might seem scarier than other channels, with careful planning and a clear strategy you can alleviate this fear. That said, you don’t want to blindly hand over the reins to just anyone—or for no clear reason. Continue reading to see how a Snapchat takeover can boost your social media strategy, and how to host one of your very own.
The essential guide to the Snapchat takeover
Why you should host a Snapchat takeover
I’ve noticed more and more Snapchat takeovers appearing on my Snapchat Stories tab by the day—and for good reason. If done right, a Snapchat takeover can be one of the most mutually beneficial exchanges between a brand and the guest host. Zach Berman, owner of Vancouver’s uber-popular Juice Truck explains why he thinks takeovers are so valuable: “A takeover allows The Juice Truck to bring someone else’s perspective and take on the brand to life, while also growing the playful nature of their brand’s social media presence.”
Our previous post “The Key to Smart, Safe, and Successful Social Media Takeovers” builds on these sentiments, outlining that a takeover can help both the brand and the guest:
- Reach new audiences. If your brand is being taken over by a prominent influencer who has a large following, there’s a good chance you’ll see some of their fans crossover to your channels.
- Increase engagement by providing unique and quality content.
- Build your brand through working with influencers and individuals who personify your brand values, and those of your audience.
- Drive web traffic by encouraging those watching your Snapchat Story to visit your website, and that of the guest host.
Once you’ve established why you want to host a Snapchat takeover, it’s time to plan the big event.
How to plan and host a Snapchat takeover
There are many ways to go about it, but the foundation of a great Snapchat takeover usually takes some form of the following steps.
Are you just hosting a Snapchat takeover because you’ve seen other brands doing it? Think about what you want to get out of your Snapchat takeover, and why. Do you want to gain more Snapchat followers? Increase engagement? Whatever your goals are, it’s important you remember to “make sure whoever will be taking over your social media accounts is aware of your goals and what’s expected of them” so that you’re all on the same page.
For some help with setting clear and achievable goals, check out our post Don’t Just Create Social Media Goals—Reach Them.
Choose your guest
Before you roll out the red carpet to your host-for-the-day, you need to make sure they’re a good fit for your brand. Think about the Snapchat content that sticks out to you, and why. Then think about the people behind this content. Do they have anything in common? Are there any themes that run through the content that resonates with you? Once you’ve established this, think about local creators and social media users who exemplify these qualities. Here are some other tips for finding your perfect guest host:
- Don’t simply choose people who have a lot of followers, but those that you have some sort of relationship with (whether online or offline)
- Get a feel for your potential candidate’s persona by going through their social media feeds carefully. Keep any red flags (such as inappropriate, insensitive, or expletive-laden material) in mind.
- Consider the candidate’s social media and overall online community, and think about whether this audience aligns with your brand and goals.
As our post The Key to Smart, Safe, and Successful Social Media Takeovers highlights, there are a few different types of guest hosts and takeovers you can do:
- A celebrity takeover, where you use the massive social influence of a celebrity to bring attention to your Snapchat channel. During the recent Wireless Festival, GQ Magazine had a variety of the headlining acts conduct Snapchat takeovers to provide behind-the-scenes and insider access to the festival.
- An influencer takeover, where “someone who has a sizable following on social media that your target audience trusts or admires” takes over your account. As we explain, “These people have developed more direct relationships on social media than the mass followings of A-list celebrities, which means they wield influence with more specific audiences.” Wimbledon used a huge influencer/celebrity when they had Serena Williams take over their Snapchat account recently. You can check out some of her “magical” Snaps here.
- An employee takeover, where your employees provide behind the scenes or point of view Snaps. These are great for a Q&A format, where your audience can send questions directly to the employee and have them Snap back answers. Cisco conducted an employee Snapchat takeover in April on their WeAreCisco account, where their employees from around the globe shared what life as a member of the Cisco team entails.
- A customer or follower takeover, where you invite a social-savvy individual to create authentic user-generated content for your Snapchat channel. Gucci recently promoted their Ace sneakers by inviting artists to create videos showcasing the products. Gucci then hosted a Snapchat takeover with each artist, where they shared “everything from their inspiration to clips from behind-the-scenes of their films and details about the mediums used.”
Once you’ve established who’s going to take over your Snapchat account, it’s time to take the next steps before the actual takeover begins.
To make sure your collaboration is as successful as possible for both parties, it’s important to take some necessary steps.
Develop your campaign
This works best if you coordinate with the Snapchatter who will be taking over the account. Whether in-person or through a digital call, it’s important that you map out:
- What each of you hope to get out of the experience. Make sure that timelines, goals, and any other key information is shared before the takeover happens.
- The Snapchatter’s ideas. While Snapchat’s spontaneity is part of the fun, it’s important that your guest host has a plan that they can share with you ahead of time.
- How you will be promoting the takeover. Both you and the Snapchatter should ensure that you are promoting the takeover ahead of time through any online channel available. It’s also a great idea to have your guest host direct their own social audience to follow your brand’s Snapchat account if they aren’t already.
- How you will communicate during the takeover. If you aren’t able to be in the same physical space as the guest Snapchatter, make sure that they know how to get ahold of you during the takeover. There would be nothing worse than a miscommunication caused by something that could have easily been answered or guided by you.
- How you will document the campaign. You’re going to want a permanent collection of the Snapchat takeover for your records, so make sure that your guest host is aware of this. Get them to take screenshots of any interactions they have and download copies of each Snap as well as the complete Story to share with you once the campaign is finished. Make sure they also take note of views and engagement for each Snap and Story. This documentation will allow you to plan for future Snapchat takeovers and social campaigns.
A Snapchat takeover is a fun and engaging way to showcase your brand through a pair of fresh hands. The above guide can help alleviate the fear involved in handing over the reins to somebody else as you bring exclusive value to your viewers.
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from Hootsuite Social Media Management https://blog.hootsuite.com/host-snapchat-takeover/